WHAT IS A CHATBOT ?

Having been hailed as the future of commerce and a disruptive force in customer service industry, even expected to become the primary interface for business-to-customer interactions on mobile, what is that ambitious technology?

 

It is named as AI Chatbot – software program using messaging as the interface through which to carry out any number of tasks, from providing predefined answers to faq, dealing with basic issues users encounter, to scheduling a meeting, helping users buy a cup of coffee or order a pizza.

KEY BENEFITS

  • Inexpensive, lightweight programs that are faster to build than apps
  • Immediate response 24/7 365 ( Speed & convenience win over customers today, far more than price)
  • Drive more sales and reduce costs simultaneously
  • Allow employees focus on higher-value customers engagement
  • Increase loyalty & build differentiation
  • Understand the Customer better

CURRENT UNDERLYING TECHNOLOGY

    • Artificial Intelligence
    • Deep learning ( Sub – category of Machine learning)
    • NLP ( Natural Language Processing)
    • Predictive Analytics
    • Sentiment Analysis

OUR PRODUCT

Our AI powered Chatbot software allows enterprises to create advanced dialogue systems that utilize memory, personal preferences and contextual understanding to deliver a realistic engaging natural language interface. What’s more, we are capable of providing intelligent virtual assistant via text/ voice/ text and voice together according to your business needs. With no doubts, using our AI chatbots will revolutionize your customer service experience.

Smart brands using Chatbots to
delight their customers

A growing number of businesses are using chatbots in lots of exciting ways. Whether you like it or not, these bots have proven to significantly improve engagement by allowing businesses to provide a consistent customer experience across platforms; something that’s expected by 75% of today’s consumers.

Starbucks

Keen to make ordering as easy as possible, Starbucks introduced a chatbot that operated via its MyBarista app where customers can order by voice through Amazon Alexa or messaging.

Pizza Hut

Pizza Hut customers can easily order pizza for delivery or carryout from Facebook Messenger or Twitter. Customers can also reorder their favorite pizzas, ask questions, and see current deals.

Sephora

Sephora introduced an additional feature to its own Kik messaging app, named as Sephora Reservation Assistant which enables customers to make appointments with beauty specialists seamlessly by sending a message to the chatbot.

Mastercard

Mastercard’s Facebook Messenger bot makes it easy for customers to check on account transactions (e.g. just ask “how much did I spent on restaurants in May?”) and buy from Mastercard partners like FreshDirect, Subway, and the Cheesecake Factory.

Why choose us

Let us help your business create frictionless customer experiences.

Ready-made platform

Your AI Chatbot can be up & running in weeks

Omnichannel support

Build intelligent virtual assistants either on your websites, Facebook pages, or messaging apps.

Engaging chatbots

Highly conversational and context aware dialogs

100% customizable

Easily change and create your own unique customization